Resident Survey


Now open at


  • Highlights
    • There were 1,106 responses or 24% of the households in Highland
    • Satisfaction with City personnel dropped between 2 and 11 points in all personnel categories
    • Almost every service category saw a decrease in the level of satisfaction
    • 61% of participants said they would like to see less deviations to smaller lot sizes
    • 70% said they would like to see less multi-family zoning.
    • 55% said they would like to see more road repairs
    • 47% asked for the city to focus more on the financial long-term health of the City
    • 44% asked for greater communication.
    • 51% and 50% of respondents said they were likely or very likely to support a fee or tax increase for the Fire Department and Police Department respectively.
    • 62% of respondents said they did not want to see large sports tournaments in Highland.
    • In terms of what recreation elements people want to see in parks, the top answers were: 32% for walking paths; 28% for general playground equipment; 25% for an all abilities playground; 24% for open fields for soccer, football, or other use; and 17% for pickleball courts.
  • Survey (PDF)
  • Results (PDF)